5 Critical Questions to Ask When Searching for the Best Fertility Clinic in Ontario

Selecting the right fertility clinic isn’t like picking a family doctor or a dentist. It is one of the most deeply personal, emotionally taxing, and financially significant decisions you will ever make. 

When you’re scrolling through Google at 11:00 PM searching for the best fertility clinic in Ontario, you aren’t just looking for a medical facility, you’re looking for a partner to help you carry the weight of your dreams.

The reality of fertility care in Ontario is that it’s a crowded field. We have large hospital-based programs, sleek corporate-owned chains, and independent physician-owned practices. While having options is great, it also makes it incredibly easy to feel like just another “case number” in a high-volume system. 

To find a place that actually fits your life, your body, and your values, you have to look past the stock photos of smiling babies and ask the hard questions.

Markham Fertility Centre waiting room

If you want to move beyond the marketing and find the best fertility clinic in Ontario for your specific needs, here are the seven critical questions you should be asking during your research or your first consultation.

1. What are your live birth rates for someone exactly like me?

It’s a common trap in the fertility world: a clinic boasts a “we have the best pregnancy rates in Canada”. However, when you dig deeper, that number may only apply to good prognosis patients (egg providers under 35 with good ovarian reserve).  That doesn’t help you if you’re 35 with diminished ovarian reserve or 40 PCOS.

The best fertility clinic in Ontario won’t give you a generic percentage. Rather, they will give you a transparent breakdown. In Canada, most clinics report IVT outcomes to CARTR Plus (Canadian Assisted Reproductive Technologies Register) to track data.  CARTRPlus is paired with BORNOntario and provides each clinic with a report on how they perform relative to the national average based on age grouping. You can ask the clinic to share this information with you.  You want to see “live birth rates” (meaning a baby actually went home) rather than just “clinical pregnancy rates,” which only track a positive heartbeat on an early ultrasound.  

The MFC Difference: At Markham Fertility Centre, we’ve been doing this since 1988. We’ve helped bring over 13,000 babies into the world. We don’t cherry-pick our patients to keep our stats looking pretty. In fact, we often see patients who have failed or given up at other clinics. We don’t shy away from difficult cases  just to preserve our stats.  We believe in being honest about the odds, and using our decades of data to give you a realistic roadmap that is specific to you..  

2. Will my procedures actually be pain-free?

This is a question people are often afraid to ask, but it’s important. The IVF process involves an egg retrieval, which is a surgical procedure whereby a long needle is inserted into a follicle of the ovary to retrieve an egg. It can be a very uncomfortable experience, exacerbated by confounding vectors such as previous trauma or conditions like vaganismus.  

In Ontario clinics, “conscious sedation” is the standard.  This means you’re technically awake, perhaps a bit groggy, but you can still feel pressure or sharp discomfort. For many women, this experience is a major source of anxiety and, unfortunately, trauma.

If you’re looking for the best fertility clinic in Ontario, you should ask:

“Who is in the room during my retrieval, and will I be fully asleep?”

The MFC Difference: We took a look at the standard “conscious sedation” model and decided it wasn’t good enough for our patients. We are the only fertility clinic in Ontario that routinely has an on-site anesthesiologist for every retrieval. 

We offer deep sedation, meaning you sleep through the entire procedure and wake up with no memory of the procedure. We believe your journey to parenthood shouldn’t have to be defined by physical pain.

Having anaesthetist-assisted pain free egg retrievals also means Markham Fertility Centre can offer hope to patients with more complex medical needs, such as respiratory or cardiac conditions that cannot be safely managed without an anaesthesiologist present.  This is a big deal.  Our relationship with the anaesthesiologists at Markham-Stouffville Hospital makes a difference in so many ways.

3. Is this clinic owned by doctors or by a corporation?

This might seem like a “trick question” but knowing who is leading the organization you are trusting is a relevant consideration. Over the last decade, many Ontario clinics have been bought by both foreign and local private equity firms. 

Physician-owned clinics are different. The key difference between a physician-owned clinic and one owned by a larger corporation or private equity firm, is that physician-owned clinics answer exclusively to patients and their employees, not investors or larger corporate interests.  

The MFC Difference: Markham Fertility Centre is 100% physician-owned and female-led. Our partners (Dr. Garcia, Dr. Wais, and Dr. Chan) built this practice to be a place where they would want to be treated themselves. This creates a culture of accountability and a “sisterhood” of care that you won’t find in a corporate franchise.

4. Will you turn me away because of my weight or my family structure?

This is a painful reality: some “top-rated” clinics turn away patients with a high BMI (Body Mass Index).  Other clinics may be technically “open” to the 2SLGBTQIA+ community but lack the specialized knowledge required for reciprocal IVF, surrogacy, or legal donor requirements.

The best fertility clinic in Ontario should be a place where “everyone is welcome” isn’t just a slogan on a brochure. Not all clinics in Ontario are able to provide donor and surrogacy services, which requires registration with Health Canada and strict adherence to Safety of Ova and Sperm Regulations. 

The MFC Difference: We practice body-affirming care. We don’t believe a number on a scale should disqualify you from the joy of parenthood. We work with you to optimize your health, but we don’t shut the door. Similarly, we are proud leaders in inclusive family building, helping same-sex couples, single parents by choice, and trans individuals navigate their unique paths to parenthood with dignity.  We comply with Health Canada regulations and have a very strong donor and surrogacy team of nurses, aided by an equally impressive genetic counselling team.  Whatever your path to parenthood, we have you covered, 

5. Do you graduate me as soon as I get a positive test?

Most clinics follow a “treat and release” model. Once a heartbeat is detected at 8 weeks, you are sent back to your family doctor to find an OB/GYN. For a fertility patient, this transition is often terrifying. You’ve spent months or years being closely monitored, and suddenly you’re back in the “regular” medical system where appointments are weeks apart.

The MFC Difference: We don’t believe in the “8-week cliff.” We created an Early Pregnancy Support program that keeps you under our wing until the 20-week mark. We handle your early ultrasounds, your blood work, and your initial screenings. By the time you transition to your delivery team, you are in your second trimester, feeling confident and secure. That extra 12 weeks of support is something most other clinics simply don’t offer.

The Final (and most important) Test: The “Gut” Check

You can analyze data and spreadsheets all day, but fertility treatment is an emotional marathon. You need to feel heard.  When you meet the nurses, do they explain things in plain language, or do they speak in “medical-ese”? Do you feel like a patient, or a project?  Does the physician listen to your unique story?    

The best fertility clinic in Ontario for you is the one where you feel a sense of peace when you walk through the doors. You deserve a team that celebrates your wins and holds your hand through the losses.

At Markham Fertility Centre, we’ve spent over three decades perfecting the balance between high-level science and human-level compassion. We know how hard this is. We know the courage it took for you to even start looking.  This is why we developed the tag line: “You are the hero of your story; and the centre of ours.”  We mean it and we show it every day.

Let’s talk about your next steps

If you’re tired of feeling like just another number and you’re ready for a more personal, “pain-free” and inclusive experience, we would love to meet you. Whether you need a simple fertility assessment or are considering advanced IVF, our team of female specialists is ready to guide you home. Contact us today to schedule your consultation, and let’s start this journey together.